About Orange and Rockland
Orange and Rockland are electric utility company that operates throughout Pennsylvania, New York, and New Jersey. They provide electric and gas services to over 745,000 customers within New York and northern New Jersey. Consolidated Edison owns the Orange and Rockland utility.
How to Pay Orange and Rockland Bill
There are several convenient payment methods are available to pay your utility bill. To learn more about these payment options, follow the below information:
Pay Orange and Rockland Bill via Online Method:
- The online payment method is fastest than the other payment methods. If you are a new user, then you must have to register for an online account. If you already completed the registration process, follow these steps:
- You need to visit this link oru.com
- Then, on the provided field, input the email address and password.
- Then, check the Remember Me box, to save the email address.
- After providing your log-in details, select the login option.
- Then, follow the steps further to make your utility bill payment.
Pay Orange and Rockland Bill by Guest Pay:
- You can make the payment for the Orange and Rockland bill over the phone. There will be no requirements for login or registration. You will need account number, bank or credit/debit card details to make payment. Follow these steps to make payment:
- You need to go to this link oru.com
- Then, under the Account & Billing section, select the Pay as a Guest option.
- Provide your account number on the first field.
- You can also provide credit or debit card details.
- For using a credit or debit card, you might have to pay a fee.
- After providing your details, you need to select the Pay Bill option.
- Then, follow the steps further to make your utility bill payment.
Pay Orange and Rockland Bill by AutoPay:
- AutoPay allows the customers to pay their utility bills directly from your account. The payment amount will be automatically withdrawn from your account each month. To use this service, you have to set up the AutoPay service. To set up AutoPay, simply login into your Orange and Rockland account:
- You need to visit this link oru.com
- Then, on the provided field, enter our email address and password.
- After providing you login details, simply select the Login option.
- After you logged in to your account, set up the AutoPay service.
Pay Orange and Rockland Bill by Phone:
- Users can also pay the Orange and Rockland bill over the phone. You can pay your utility bill through an automated phone system. To make the payment, you need to dial 1-877-673-9729. If you are using a checking or savings account, then there will be no need to pay the fees. If you are using a credit or debit card, you will be charged a fee for the commercial customers only.
Pay Orange and Rockland Bill by Mail:
- Pay your Orange and Rockland bills through the traditional mail method. Send your money order or personal check by mail to Orange and Rockland. The mail payment method is slower than the other payment method. Before sending the mail, make sure to add your account number to check. You can send your payment stub to this address below:
New York Customers, send the mail to:
Orange & Rockland
P.O. Box 1005
Spring Valley, NY 10977
New Jersey Customers, send the mail to:
Rockland Electric Company
P.O. Box 1009
Spring Valley, NY 10977
Pay Orange and Rockland Bill in Person:
- Orange and Rockland allow the customers to pay their utility bills in person. You can make payment by using cash. Visit any of these following locations to make your utility bill payment:
Spring Valley Operations Center
390 W. Route 59
Spring Valley, NY
Blooming Grove Operations Center
500 Route 208
Monroe, NY
Port Jervis Business Office
15 Jersey Avenue
Port Jervis, NY
How the Penalty Fees Work
- You will be charged several service fees by Orange and Rockland. You have to pay the following fees:
- Late Payment Fee: If you cannot make your utility bill payment by the due date, you have to pay the late payment fees. For the late payment fees, you have to pay 1.5%.
- Returned Check Fee: If your payment is returned for any financial reason, you have to pay the returned check fee. For the returned check fees, you have to pay $25.
Things to Do If You Can’t Pay the Bill
- Orange and Rockland offer several payment assistance programs to the customers. They provide payment plans for customers who cannot make payments. To place your past balance, you have to contact the customer service department.
- Payment Agreement: Depending on your present circumstances, Orange and Rockland will design the payment agreement. You might have to provide some info on current income, family size, and income limitation.
- LIHEAP: The LIHEAP program is designed for low-income customers. If you are a qualified low-income customer, then apply for the LIHEAP program.
Read More : How to Pay Kentucky Utilities Bill
Orange and Rockland Contact Info
For any reason, you need to contact the Orange and Rockland customer service department, you can contact at:
Call At: 1-877-434-4100
Mon to Fri: 8 a.m.–7 p.m.
TTY: 1-877-434-4100
Mon to Fri: 8 a.m.–7 p.m.
Language Translation Service Line: 1-877-434-4100
Mon to Fri: 8 a.m.–7 p.m.
Office Locations:
Rockland County, NY
390 W. Route 59, Spring Valley, NY
Orange County, NY
500 Route 208, Monroe, NY
Orange County, NY
15 Jersey Ave., Port Jervis, NY
Write At:
Orange & Rockland
390 W. Route 59
Spring Valley, NY 10977
Reference Link